Privacy Policy

Effective Date: October 26, 2026 | Last Updated: October 26, 2026

Zero Touch Realty ("we," "us," or "our") operates the website zerotouchrealty.com and related property intake services. This Privacy Policy outlines our transparent data handling practices, your statutory privacy rights, and our strict compliance with Florida and federal communications standards.

1. Information We Collect

When you evaluate your property or submit an inquiry, we collect information you directly provide to us, including:

Contact Information: Full name, telephone number, and email address.
Property Information: Street address, city, county, ZIP code, estimated condition, repair history, occupancy status, and ownership verification.
Situation & Timeline: Expected selling timeline, reasons for exploring a cash offer, and mortgage or lien status.
Technical Data: Browser user-agent, IP address, referral source, and session timestamps (used solely for security rate limiting and bot detection).

Important Note on Partial Form Drafts: If you begin entering an address on our valuation tool but do not proceed to submit Step 2, your draft remains strictly local to your browser session (stored temporarily in your device's localStorage). We do not transmit or sell unsubmitted property addresses to third parties.

2. Telephony, Voice AI, and Call Recording Disclosures (F.S. § 934.03)

We operate in strict adherence to federal and Florida communications statutes:

All-Party Call Recording Disclosure: In accordance with Florida Statute § 934.03 (Florida Security of Communications Act), all inbound and outbound telephone calls to our acquisitions line (813) 796-8022 are recorded for quality assurance, accuracy, and contract preparation. Our automated greeting states this disclosure immediately upon connection.
Artificial Intelligence Disclosure: Initial telephone intake and qualification may be handled by our conversational AI assistant ("Sarah"). Sarah operates under strict parameters to collect factual property details and schedule human follow-ups.
TCPA & Communications Consent: Checking our communications consent box authorizes us to contact you via phone, SMS, email, or automated AI technology regarding your property. Consent is never a condition of purchase or sale. You may opt out at any time by replying STOP to any SMS or notifying our desk.

3. How We Use Your Information

We use your information strictly for legitimate real estate acquisition purposes:

Generating written cash valuations and purchase proposals.
Reviewing public property appraiser, tax collector, and deed records.
Coordinating property reviews, title examinations, and closing logistics with licensed Florida title companies.
Introducing sellers to licensed Florida real estate brokers if retail listing is mutually determined to net higher proceeds (only with your express permission).

4. No Sale of Personal Information

We do not sell, rent, or trade your personal information or telephone numbers to third-party telemarketers, lead aggregators, or marketing networks. Information is shared only with verified title agents, closing attorneys, or direct capital partners strictly required to consummate your transaction.

5. Data Security & Storage

Your submissions are protected in transit via 256-bit TLS encryption, processed through secured AWS API infrastructure, and stored in enterprise databases with strict access controls and encrypted parameters.

6. Your Rights and Opt-Out

You have the right to request access to, correction of, or permanent deletion of your contact records. To request removal from all contact queues, please contact us:

Email: offers@zerotouchrealty.com
Phone / Text: (813) 796-8022 (Reply STOP to opt out)
Mail: Zero Touch Realty Acquisitions, 7901 4th St N STE 8886, St. Petersburg, FL 33702